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Helena Webb


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Personal profile

Research interests

Helena Webb is a Research Associate and a member of the Work, Interaction & Technology Research Centre (WIT) in the Department of Management. Her work uses video data to investigate interactions in healthcare settings. Helena joined KCL in September 2009 to work with Christian Heath and Dirk vom Lehn on the ‘Assessing eye sight and ocular health’ project, which explored the everyday work of eye care practitioners including their communication with patients and use of novel technologies. Helena, Christian and Dirk are now collaborating with the College of Optometrists to put together a communication skills training package for eye care practitioners. – further details of this project can be seen here:


Helena’s PhD investigated doctor-patient communication in obesity consultations. She is interested in conducting further work on behaviour management and ‘lifestyle’ conditions, as well as healthcare settings involving novel technologies, such as electronic patient records and robotic surgery.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being

Education/Academic qualification

Doctor of Philosophy, Doctor-patient interactions during medical consultations about obesity, University of Nottingham

Award Date: 1 Jan 2009

Master of Arts, University of Nottingham

Award Date: 1 Jan 2005

Bachelor of Arts, University of Cambridge

Award Date: 1 Jan 1998


  • HM Sociology
  • Video based analysis
  • Workplace Studies
  • Ethnomethodology and Conversation Analysis


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