King's College London

• What do we know about consumers’ ontological security in disaster scenarios?

  Fawaz, R., Bourliataux-Lajoinie, S., Rößner, A. & Okazaki, S., 6 Mar 2023, (Accepted/In press) In: International Journal Of Consumer Studies.

  Research output: Contribution to journal › Article › peer-review

• The Impact of Robot’s Body Language on Customer Experience: An Analysis in a Cafe Setting

  Nguyen, T. V. T., Adamski, M., Wang, Y., Okazaki, S. & Celiktutan, O., 2023, (Accepted/In press) Companion of the 2023 ACM/IEEE International Conference on Human-Robot Interaction (HRI’23 Companion). ACM

  Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

• Artificial empathy in marketing interactions: bridging the human-AI gap in affective and social customer experience

  Liu-Thompkins, Y., Okazaki, S. & Li, H., Nov 2022, In: Journal of the academy of marketing science. 50, 6, p. 1198-1218 21 p.

  Research output: Contribution to journal › Article › peer-review

• Mobile Technology and Advertising: Moving the Research Agenda Forward

  Bernritter, S. F., Okazaki, S. & West, D., 3 Aug 2022, In: JOURNAL OF ADVERTISING. 51, 4, p. 407-410 4 p.

  Research output: Contribution to journal › Editorial › peer-review

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