Research output per year
Research output per year
Personal profile
Research interests
HRM and call centres; employee turnover; new forms of work-organisation; individualisation in employment relations.
Research interests (short)
Employee turnover; call centres and interactive service work; new forms of work-organisation.
Biographical details
Stephen Deery is Professor of Human Resource Management. His principal research activities lie in the areas of call centres, organisational performance, employee turnover and absenteeism. He is also involved in the study of the psychological contract and employee stress as well as harassment and bullying.
He is a member of the Global Call Centre Research Programme which is comparing call centres in North America, Europe and Asia and has conducted comparative call centre studies across Australia, the UK and the USA.
Professor Deery is Editor-in-Chief of Human Relations and is on the International Advisory Board of the British Journal of Industrial Relations and the Journal of Industrial Relations.
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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- 1 Similar Profiles
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Can Dirty Work be Satisfying? A Mixed Method Study of Workers Doing Dirty Jobs
Deery, S., Kolar, D. & Walsh, J., Aug 2019, In: Work, Employment and Society. 33, 4, p. 631-647 17 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile46 Citations (Scopus)851 Downloads (Pure) -
Trade union involvement and influence over technological decisions
Deery, S., 22 Mar 2018, Information Technology and Workplace Democracy. Taylor and Francis Ltd., p. 212-235 24 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
1 Citation (Scopus) -
Why do self-initiated expatriates quit their jobs: The role of job embeddedness and shocks in explaining turnover intentions
Hussain, T. & Deery, S., Feb 2018, In: International Business Review. 27, 1, p. 281-288Research output: Contribution to journal › Article › peer-review
Open AccessFile78 Citations (Scopus)663 Downloads (Pure) -
Exploring the relationship between compressed work hours satisfaction and absenteeism in front-line service work
Deery, S., Walsh, J., Zatzick, C. D. & Hayes, A. J., 2017, In: EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY. 26, 1, p. 42-52Research output: Contribution to journal › Article › peer-review
Open AccessFile22 Citations (Scopus)1536 Downloads (Pure) -
The Costs of Exhibiting Organizational Citizenship Behavior
Deery, S., Rayton, B., Walsh, J. & Kinnie, N., Nov 2017, In: HUMAN RESOURCE MANAGEMENT. 56, 6, p. 1039–1049Research output: Contribution to journal › Article › peer-review
Open AccessFile68 Citations (Scopus)410 Downloads (Pure)
Projects
- 2 Finished
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PSSQRF fellowship for Christopher Woodrow
Guest, D. (Primary Investigator) & Deery, S. (Co-Investigator)
NIHR National Institute For Health & Care Research
1/08/2012 → 31/07/2013
Project: Research
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A pilot study for the overview and dissemination of human resource management research in the NHS
Deery, S. (Primary Investigator), Guest, D. (Primary Investigator) & Bach, S. (Co-Investigator)
DHSC Department of Health and Social Care
1/06/2002 → 30/11/2003
Project: Research
Activities
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in-Chief of Human Relations (Journal)
Deery, S. (Editor)
2001 → …Activity: Publication peer-review and editorial work › Editorial activity
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member of British Journal of Industrial Relations (Journal)
Deery, S. (Editorial board member)
2001 → …Activity: Publication peer-review and editorial work › Editorial activity
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JOURNAL OF INDUSTRIAL RELATIONS (Journal)
Deery, S. (Editorial board member)
2001 → …Activity: Publication peer-review and editorial work › Editorial activity
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British Journal of Industrial Relations (Journal)
Deery, S. (Editorial board member)
2001 → …Activity: Publication peer-review and editorial work › Editorial activity
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Research Associate of the National Institute of Labour Studies, Flinders University Australia
Deery, S. (Member)
2001 → …Activity: Other › Types of Business and Community - Work on advisory panel to industry or government or non-government organisation