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A comparison of parent reported outcome with experience of services

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A comparison of parent reported outcome with experience of services. / Norman, Shelley Marie; Ford, Tamsin; Henley, William; Goodman, Robert.

In: Journal of Children's Services , Vol. 11, No. 2, 20.06.2016, p. 157-169.

Research output: Contribution to journalArticle

Harvard

Norman, SM, Ford, T, Henley, W & Goodman, R 2016, 'A comparison of parent reported outcome with experience of services', Journal of Children's Services , vol. 11, no. 2, pp. 157-169. https://doi.org/10.1108/JCS-04-2015-0015

APA

Norman, S. M., Ford, T., Henley, W., & Goodman, R. (2016). A comparison of parent reported outcome with experience of services. Journal of Children's Services , 11(2), 157-169. https://doi.org/10.1108/JCS-04-2015-0015

Vancouver

Norman SM, Ford T, Henley W, Goodman R. A comparison of parent reported outcome with experience of services. Journal of Children's Services . 2016 Jun 20;11(2):157-169. https://doi.org/10.1108/JCS-04-2015-0015

Author

Norman, Shelley Marie ; Ford, Tamsin ; Henley, William ; Goodman, Robert. / A comparison of parent reported outcome with experience of services. In: Journal of Children's Services . 2016 ; Vol. 11, No. 2. pp. 157-169.

Bibtex Download

@article{3849ac6c1cb34712a079484d975b8668,
title = "A comparison of parent reported outcome with experience of services",
abstract = "Purpose:Routine outcome monitoring (ROM) is currently seen as a key driver for service improvement at individual, team and service level. The purpose this paper is to explore the relationships between a patient (parent) reported outcome measure (PROM), a practitioner reported outcome measure, and a patient (parent) reported experience measure (PREM). Design/methodology/approach:A cohort of 302 primary school-age children was recruited and followed for one year from consecutively accepted referrals to three teams within two English Child and Adolescent Mental Health Services (CAMHS). Parents completed the Strengths and Difficulties Questionnaire (a PROM) and practitioners completed the Clinician Global Assessment Scale at baseline, six and 12 months; parents completed the Experience of Services Questionnaire (a PREM) at six and 12 months. Findings:PROM and practitioner reported outcome measure data suggested poor clinical outcome in terms of symptoms, impact and levels of functioning but were accompanied by PREM evidence of high levels of satisfaction. There was an unexpectedly low correlation (o0.2) between both measures of outcome and satisfaction. Originality/value - This paper fulfils a need to explore the relationships between different outcome measures to contribute to the understanding of ROM its validity.",
keywords = "Camhs, Outcome measures, Prems, Proms, Rom, Routine outcome monitoring, Satisfaction, Service-user satisfaction",
author = "Norman, {Shelley Marie} and Tamsin Ford and William Henley and Robert Goodman",
year = "2016",
month = "6",
day = "20",
doi = "10.1108/JCS-04-2015-0015",
language = "English",
volume = "11",
pages = "157--169",
journal = "Journal of Children's Services",
issn = "1746-6660",
publisher = "Emerald Group Publishing Ltd.",
number = "2",

}

RIS (suitable for import to EndNote) Download

TY - JOUR

T1 - A comparison of parent reported outcome with experience of services

AU - Norman, Shelley Marie

AU - Ford, Tamsin

AU - Henley, William

AU - Goodman, Robert

PY - 2016/6/20

Y1 - 2016/6/20

N2 - Purpose:Routine outcome monitoring (ROM) is currently seen as a key driver for service improvement at individual, team and service level. The purpose this paper is to explore the relationships between a patient (parent) reported outcome measure (PROM), a practitioner reported outcome measure, and a patient (parent) reported experience measure (PREM). Design/methodology/approach:A cohort of 302 primary school-age children was recruited and followed for one year from consecutively accepted referrals to three teams within two English Child and Adolescent Mental Health Services (CAMHS). Parents completed the Strengths and Difficulties Questionnaire (a PROM) and practitioners completed the Clinician Global Assessment Scale at baseline, six and 12 months; parents completed the Experience of Services Questionnaire (a PREM) at six and 12 months. Findings:PROM and practitioner reported outcome measure data suggested poor clinical outcome in terms of symptoms, impact and levels of functioning but were accompanied by PREM evidence of high levels of satisfaction. There was an unexpectedly low correlation (o0.2) between both measures of outcome and satisfaction. Originality/value - This paper fulfils a need to explore the relationships between different outcome measures to contribute to the understanding of ROM its validity.

AB - Purpose:Routine outcome monitoring (ROM) is currently seen as a key driver for service improvement at individual, team and service level. The purpose this paper is to explore the relationships between a patient (parent) reported outcome measure (PROM), a practitioner reported outcome measure, and a patient (parent) reported experience measure (PREM). Design/methodology/approach:A cohort of 302 primary school-age children was recruited and followed for one year from consecutively accepted referrals to three teams within two English Child and Adolescent Mental Health Services (CAMHS). Parents completed the Strengths and Difficulties Questionnaire (a PROM) and practitioners completed the Clinician Global Assessment Scale at baseline, six and 12 months; parents completed the Experience of Services Questionnaire (a PREM) at six and 12 months. Findings:PROM and practitioner reported outcome measure data suggested poor clinical outcome in terms of symptoms, impact and levels of functioning but were accompanied by PREM evidence of high levels of satisfaction. There was an unexpectedly low correlation (o0.2) between both measures of outcome and satisfaction. Originality/value - This paper fulfils a need to explore the relationships between different outcome measures to contribute to the understanding of ROM its validity.

KW - Camhs

KW - Outcome measures

KW - Prems

KW - Proms

KW - Rom

KW - Routine outcome monitoring

KW - Satisfaction

KW - Service-user satisfaction

UR - http://www.scopus.com/inward/record.url?scp=84974794831&partnerID=8YFLogxK

U2 - 10.1108/JCS-04-2015-0015

DO - 10.1108/JCS-04-2015-0015

M3 - Article

AN - SCOPUS:84974794831

VL - 11

SP - 157

EP - 169

JO - Journal of Children's Services

JF - Journal of Children's Services

SN - 1746-6660

IS - 2

ER -

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