A moderated mediation analysis of job demands, presenteeism, and absenteeism

Stephen Deery, Janet Walsh, Christopher D. Zatzick

Research output: Contribution to journalArticlepeer-review

68 Citations (Scopus)

Abstract

Presenteeism or attending work while ill is a growing organizational problem. This study examined the association between job demands, presenteeism, and absenteeism. We tested a moderated mediation model of the effects of job demands on absenteeism with the key objective of exploring the mediation effects of presenteeism and the moderating effects of organizational justice on this relationship. Based on a sample of emergency services call centre workers (N = 227), the research revealed that high job demands were associated with presenteeism, which in turn predicted longer absence spells. Furthermore, employee perceptions of distributive justice acted as an important mechanism through which presenteeism mediated the relationship between job demands and absenteeism.
Original languageEnglish
Pages (from-to)352-369
JournalJOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY
Volume87
Issue number2
Early online date18 Jan 2014
DOIs
Publication statusPublished - 30 Jun 2014

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