A survey of nurses involved in assessing the eligibility of older people for NHS continuing healthcare

Geraldine Lee, Nicky Hayes

Research output: Contribution to journalArticlepeer-review

Abstract

BACKGROUND: Nurses in England play a prominent role in NHS continuing healthcare (CHC) assessments, but there are no overview data on their knowledge and educational needs. AIM: An online survey was conducted to identify the educational status and development needs of nurses involved in CHC assessments. METHOD: The survey was informed by a literature review and focus group discussions, and distributed via email to the members of the Royal College of Nursing older people's forum. Descriptive data analysis was undertaken. RESULTS: Overall, respondents were confident about their ability to undertake CHC-associated work and manage each aspect of the CHC process. However, respondents were less confident about how to determine whether a primary health need exists based on the four main criteria - nature, complexity, intensity and unpredictability - of a person's health and social care needs. This was one of the respondents' priorities for training and development. CONCLUSION: The survey demonstrates the importance of face-to-face and multidisciplinary CHC training delivered locally. It also confirms the need for a standardised approach and more consistency in the CHC assessment process. A CHC competency framework would contribute to standardise the process and benefit all involved.

Original languageEnglish
Pages (from-to)20-26
Number of pages7
JournalNursing older people
Volume32
Issue number6
DOIs
Publication statusPublished - 24 Nov 2020

Keywords

  • management
  • older people
  • patient assessment
  • patients
  • professional
  • risk assessment

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