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A Swedish version of the Dental Visit Satisfaction Scale

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A Swedish version of the Dental Visit Satisfaction Scale. / Hakeberg, Magnus; Heidari, Ellie; Norinder, Moa; Berggren, Ulf.

In: Acta Odontologica Scandinavica, Vol. 58, No. 1, 02.2000, p. 19-24.

Research output: Contribution to journalArticle

Harvard

Hakeberg, M, Heidari, E, Norinder, M & Berggren, U 2000, 'A Swedish version of the Dental Visit Satisfaction Scale', Acta Odontologica Scandinavica, vol. 58, no. 1, pp. 19-24.

APA

Hakeberg, M., Heidari, E., Norinder, M., & Berggren, U. (2000). A Swedish version of the Dental Visit Satisfaction Scale. Acta Odontologica Scandinavica, 58(1), 19-24.

Vancouver

Hakeberg M, Heidari E, Norinder M, Berggren U. A Swedish version of the Dental Visit Satisfaction Scale. Acta Odontologica Scandinavica. 2000 Feb;58(1):19-24.

Author

Hakeberg, Magnus ; Heidari, Ellie ; Norinder, Moa ; Berggren, Ulf. / A Swedish version of the Dental Visit Satisfaction Scale. In: Acta Odontologica Scandinavica. 2000 ; Vol. 58, No. 1. pp. 19-24.

Bibtex Download

@article{8457b1085abb4a88b4822da88163e517,
title = "A Swedish version of the Dental Visit Satisfaction Scale",
abstract = "The aims of this study were to translate and analyze the Dental Visit Satisfaction Scale (DYSS), which has been developed to measure different aspects of the dentist patient relationship in the view of the patient. Subjects were ordinary dental patients attending dental care in various public dental service clinics (PDS) and patients attending an emergency PDS clinic and an oral medicine clinic (n = 204). Consecutively, patients were asked to answer a questionnaire that consisted of the DVSS and information about dental anxiety, age, and gender. The results revealed similar DVSS item/sum of scores levels as those in previous studies. There was no significant difference with respect to gender. High dental anxiety was associated with low DVSS score. Three dimensions were found in the exploratory factor analysis: Information/ communication, Understanding/acceptance, and Technical competence. Item 8 was found to have skewed properties according to correlation, reliability, and factor analysis. A confirmatory factor analysis with the 9-item DVSS (item 8 removed) revealed a model with 4 dimensions. A general dental satisfaction factor was found, loading on all 9 items, together with the above-mentioned, more narrow factors.",
keywords = "Dental care, Factor analysis, Patient satisfaction, Psychometrics",
author = "Magnus Hakeberg and Ellie Heidari and Moa Norinder and Ulf Berggren",
year = "2000",
month = "2",
language = "English",
volume = "58",
pages = "19--24",
journal = "Acta Odontologica Scandinavica",
issn = "0001-6357",
publisher = "Informa Healthcare",
number = "1",

}

RIS (suitable for import to EndNote) Download

TY - JOUR

T1 - A Swedish version of the Dental Visit Satisfaction Scale

AU - Hakeberg, Magnus

AU - Heidari, Ellie

AU - Norinder, Moa

AU - Berggren, Ulf

PY - 2000/2

Y1 - 2000/2

N2 - The aims of this study were to translate and analyze the Dental Visit Satisfaction Scale (DYSS), which has been developed to measure different aspects of the dentist patient relationship in the view of the patient. Subjects were ordinary dental patients attending dental care in various public dental service clinics (PDS) and patients attending an emergency PDS clinic and an oral medicine clinic (n = 204). Consecutively, patients were asked to answer a questionnaire that consisted of the DVSS and information about dental anxiety, age, and gender. The results revealed similar DVSS item/sum of scores levels as those in previous studies. There was no significant difference with respect to gender. High dental anxiety was associated with low DVSS score. Three dimensions were found in the exploratory factor analysis: Information/ communication, Understanding/acceptance, and Technical competence. Item 8 was found to have skewed properties according to correlation, reliability, and factor analysis. A confirmatory factor analysis with the 9-item DVSS (item 8 removed) revealed a model with 4 dimensions. A general dental satisfaction factor was found, loading on all 9 items, together with the above-mentioned, more narrow factors.

AB - The aims of this study were to translate and analyze the Dental Visit Satisfaction Scale (DYSS), which has been developed to measure different aspects of the dentist patient relationship in the view of the patient. Subjects were ordinary dental patients attending dental care in various public dental service clinics (PDS) and patients attending an emergency PDS clinic and an oral medicine clinic (n = 204). Consecutively, patients were asked to answer a questionnaire that consisted of the DVSS and information about dental anxiety, age, and gender. The results revealed similar DVSS item/sum of scores levels as those in previous studies. There was no significant difference with respect to gender. High dental anxiety was associated with low DVSS score. Three dimensions were found in the exploratory factor analysis: Information/ communication, Understanding/acceptance, and Technical competence. Item 8 was found to have skewed properties according to correlation, reliability, and factor analysis. A confirmatory factor analysis with the 9-item DVSS (item 8 removed) revealed a model with 4 dimensions. A general dental satisfaction factor was found, loading on all 9 items, together with the above-mentioned, more narrow factors.

KW - Dental care

KW - Factor analysis

KW - Patient satisfaction

KW - Psychometrics

UR - http://www.scopus.com/inward/record.url?scp=0034136106&partnerID=8YFLogxK

M3 - Article

C2 - 10809395

AN - SCOPUS:0034136106

VL - 58

SP - 19

EP - 24

JO - Acta Odontologica Scandinavica

JF - Acta Odontologica Scandinavica

SN - 0001-6357

IS - 1

ER -

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