An abstract: Does communicating destination safety matter?

Fatima Wang, Carmen Lopez, Steven Harwood

Research output: Chapter in Book/Report/Conference proceedingConference paperpeer-review

Abstract

Tourists tend to shy away from places that appear to be unsafe. Does this mean that the opposite is true? Would tourists choose destinations based on how safe these destinations may be? For first-time travellers, destination advertising and communication help create images of the place and develop expectations on the travel experience. To what extent would communication safety influence travel intentions and how?
Original languageEnglish
Title of host publicationFinding New Ways to Engage and Satisfy Global Customers. AMSWMC 2018
Subtitle of host publicationDevelopments in Marketing Science: Proceedings of the Academy of Marketing Science
EditorsP. Rossi, N. Krey
PublisherSpringer
Pages707-708
ISBN (Electronic)978-3-030-02568-7
ISBN (Print)978-3-030-02567-0
DOIs
Publication statusPublished - Apr 2019

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