TY - JOUR
T1 - Building organisational resilience capability in small and medium-sized enterprises
T2 - The role of high-performance work systems
AU - Zhou, Qin
AU - Edafioghor, Tinkuma Ejovi
AU - Wu, Chia Huei
AU - Doherty, Bob
N1 - Publisher Copyright:
© 2022 The Authors. Human Resource Management Journal published by John Wiley & Sons Ltd.
PY - 2023/11
Y1 - 2023/11
N2 - Although organisational resilience is crucial to small and medium-sized enterprises (SMEs) in turbulent business environments, research has yet to establish whether and how human resource management (HRM) systems can help build an SME's organisational resilience to influence firm performance. Drawing on the perspective of HRM as an internal capability builder and human capital resource theory, we develop a model that depicts how high-performance work systems (HPWSs) build organisational resilience capabilities in the forms of bounce-back and bounce-forward resilience, leading to firm performance. We test our model using data from 1140 participants (including top management team members, middle-level managers, and entry-level employees) from 177 Nigerian SMEs. The structural equation modelling results show that HPWSs contribute to bounce-back resilience via human capital value but to bounce-forward resilience via both human capital value and heterogeneity. We also find that bounce-forward resilience is related to firm performance but bounce-back resilience is not.
AB - Although organisational resilience is crucial to small and medium-sized enterprises (SMEs) in turbulent business environments, research has yet to establish whether and how human resource management (HRM) systems can help build an SME's organisational resilience to influence firm performance. Drawing on the perspective of HRM as an internal capability builder and human capital resource theory, we develop a model that depicts how high-performance work systems (HPWSs) build organisational resilience capabilities in the forms of bounce-back and bounce-forward resilience, leading to firm performance. We test our model using data from 1140 participants (including top management team members, middle-level managers, and entry-level employees) from 177 Nigerian SMEs. The structural equation modelling results show that HPWSs contribute to bounce-back resilience via human capital value but to bounce-forward resilience via both human capital value and heterogeneity. We also find that bounce-forward resilience is related to firm performance but bounce-back resilience is not.
KW - high-performance work systems
KW - human capital heterogeneity
KW - human capital value
KW - Organisational resilience
KW - SMEs
UR - http://www.scopus.com/inward/record.url?scp=85141358565&partnerID=8YFLogxK
U2 - 10.1111/1748-8583.12479
DO - 10.1111/1748-8583.12479
M3 - Article
AN - SCOPUS:85141358565
SN - 0954-5395
VL - 33
SP - 806
EP - 827
JO - HUMAN RESOURCE MANAGEMENT JOURNAL
JF - HUMAN RESOURCE MANAGEMENT JOURNAL
IS - 4
ER -