Communication skills teaching for student dietitians using experiential learning and simulated patients

TY - JOUR

T1 - Communication skills teaching for student dietitians using experiential learning and simulated patients

AU - Knight, Anne Marie

AU - Baldwin, Christine

AU - Reidlinger, Dianne

AU - Whelan, Kevin

PY - 2020/1/31

Y1 - 2020/1/31

N2 - Background Dietitians require communication competencies for effective dietetic practice. There is little evidence on how student dietitians experience and value communication skills teaching. This study aimed to measure attitudes of student dietitians to communication skills teaching and how experiential learning using simulated patients impacts confidence in their communication skills. Methods Communication skills teaching adopting an experiential skills-based approach including practice with simulated patients, feedback and reflection was developed. A 67-item questionnaire with three sections: (i) views regarding the importance of communication skills to dietetic practice; (ii) attitudes to learning communication skills using a modified Communication Skills Attitude Scale; and (iii) confidence in their own communication skills was completed by students before and after the course with responses recorded on a five-point Likert scale and analysed pairwise using McNemar’s test. Results Over three academic years, 112 students (91.8% response rate) completed the evaluation. After training students rated communication skills as important for patient satisfaction (100%) and relationships with patients (99.1%). Student dietitians had positive attitudes to learning communication skills with Positive Attitudes Scale (PAS) score before teaching of mean 53.6 (SD 5.3) and after of 54.0 (5.8) (p=0.162). Following experiential teaching, the proportion of students feeling ‘very or extremely confident’ in understanding a patient’s perspective increased from 27.7% to 41.1% (p=0.008) and for reaching agreement with a patient from 4.5% to 17.9% (p=0.001). Conclusions Student dietitians consider communication skills important for dietetic practice. They receive teaching positively and an experiential skills-based approach can improve self-rated confidence.

AB - Background Dietitians require communication competencies for effective dietetic practice. There is little evidence on how student dietitians experience and value communication skills teaching. This study aimed to measure attitudes of student dietitians to communication skills teaching and how experiential learning using simulated patients impacts confidence in their communication skills. Methods Communication skills teaching adopting an experiential skills-based approach including practice with simulated patients, feedback and reflection was developed. A 67-item questionnaire with three sections: (i) views regarding the importance of communication skills to dietetic practice; (ii) attitudes to learning communication skills using a modified Communication Skills Attitude Scale; and (iii) confidence in their own communication skills was completed by students before and after the course with responses recorded on a five-point Likert scale and analysed pairwise using McNemar’s test. Results Over three academic years, 112 students (91.8% response rate) completed the evaluation. After training students rated communication skills as important for patient satisfaction (100%) and relationships with patients (99.1%). Student dietitians had positive attitudes to learning communication skills with Positive Attitudes Scale (PAS) score before teaching of mean 53.6 (SD 5.3) and after of 54.0 (5.8) (p=0.162). Following experiential teaching, the proportion of students feeling ‘very or extremely confident’ in understanding a patient’s perspective increased from 27.7% to 41.1% (p=0.008) and for reaching agreement with a patient from 4.5% to 17.9% (p=0.001). Conclusions Student dietitians consider communication skills important for dietetic practice. They receive teaching positively and an experiential skills-based approach can improve self-rated confidence.

M3 - Article

SN - 0952-3871

JO - Journal of human nutrition and dietetics : the official journal of the British Dietetic Association

JF - Journal of human nutrition and dietetics : the official journal of the British Dietetic Association

ER -