Counting angels: a comparison of personnel and HR specialists

Kim Hoque, Mike Noon

Research output: Contribution to journalArticlepeer-review

20 Citations (Scopus)


This article uses data from the 1998 Workplace Employee Relations Survey to explore the extent to which the characteristics and job-related activities of specialists who use the title 'human resources' differ from those who use the title 'personnel'. The results demonstrate that specialists using the HR title are better qualified than those using the personnel title and they are more involved with strategic planning. Additionally, employee development is more likely to be included in strategic plans, and there is slightly greater evidence of devolution of responsibility to supervisors where the specialist uses the HR rather than the personnel title. Finally, several practices commonly associated with HRM, such as personality tests, attitude surveys and off-the-job training, are more likely to have been adopted in workplaces that have an HR specialist than in those that have a personnel specialist.
Original languageEnglish
Pages (from-to)5-23
Issue number3
Publication statusPublished - 2001


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