Enhancing volunteer engagement to achieve desirable outcomes: what can non-profit employers do?

Kerstin Alfes, Amanda Shantz, Catherine Bailey

Research output: Contribution to journalArticlepeer-review

56 Citations (Scopus)

Abstract

Abstract Engagement is a positive psychological state that is linked with a range of beneficial individual and organizational outcomes. However, the factors associated with volunteer engagement have rarely been examined. Data from 1064 volunteers of a wildlife charity in the United Kingdom revealed that both task- and emotion-oriented organizational support were positively related to volunteer engagement, and volunteer engagement was positively related to volunteer happiness and perceived social worth and negatively related to intent to leave the voluntary organization. Consistent with theory, engagement acted as a mediator between these factors. The implications for future research and the relevance of the findings for voluntary organizations are discussed.
Original languageUndefined/Unknown
Pages (from-to)595-617
Number of pages23
JournalVoluntas: International Journal of Voluntary and Nonprofit Organizations
Volume27
Issue number2
DOIs
Publication statusPublished - 1 Apr 2016

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