Abstract
Fairwork Amazon Report 2024 Cover
The report by Fairwork and the Global Partnership on Artificial Intelligence (GPAI) offers insight into how AI and robotics deployment and integration in Amazon warehouses across the UK are changing the experiences and conditions of workers. Although the stated objectives of these technologies are to improve operational efficiency and create better work environments, this research shows that these technologies can put workers at mental and physical risk.
What can be done about it? The report’s lead author, Dr Funda Ustek Spilda said: “Rather than only analysing specific AI technologies being deployed, we should look at the overall infrastructural system that is changing through AI. Workers’ experiences show that without asking the necessary questions when introducing these technologies into workplaces, workers might end up suffering from important harms.”
The report by Fairwork and the Global Partnership on Artificial Intelligence (GPAI) offers insight into how AI and robotics deployment and integration in Amazon warehouses across the UK are changing the experiences and conditions of workers. Although the stated objectives of these technologies are to improve operational efficiency and create better work environments, this research shows that these technologies can put workers at mental and physical risk.
What can be done about it? The report’s lead author, Dr Funda Ustek Spilda said: “Rather than only analysing specific AI technologies being deployed, we should look at the overall infrastructural system that is changing through AI. Workers’ experiences show that without asking the necessary questions when introducing these technologies into workplaces, workers might end up suffering from important harms.”
| Original language | English |
|---|---|
| Publisher | Fairwork |
| Number of pages | 40 |
| Publication status | Published - Jun 2024 |
| Event | Fairwork Amazon 2024 Report Launch: How is AI transforming the Warehouse Sector - Online Duration: 5 Jun 2024 → 5 Jun 2024 https://www.linkedin.com/events/7203300476593819648/comments/ |
Keywords
- AI
- Warehouse sector
- Amazon
- AI and work
