Family matters: Personal assistants’ experiences of engaging and working with their employers’ families

Jill Manthorpe; John Woolham; Caroline Norrie; Kritika Samsi

doi:10.1332/239788220X15917993343915

Family matters: Personal assistants’ experiences of engaging and working with their employers’ families

Jill Manthorpe, John Woolham, Caroline Norrie, Kritika Samsi

King's College London

Research output: Contribution to journal › Article › peer-review

5 Citations (Scopus)

Abstract

Many people in England employ care workers using state funding or their own resources. This article explores working relationships, communications and experiences of personal assistants with their employers’ family members. Data from interviews with 105 personal assistants (in 2016–17) were analysed to explore relationships and experiences. Three overarching themes related to personal assistants’ engagement with family members arose: (1) possible complications over accountability and employment; (2) support for family; and (3) being part of care teams. This article provides new insights into personal assistants’ relationships with employers’ family members, highlights the relevance of the concept of immaterial labour and sets out a research agenda.

Original language	English
Pages (from-to)	497-511
Number of pages	15
Journal	International Journal of Care and Caring
Volume	4
Issue number	4
Early online date	29 Jun 2020
DOIs	https://doi.org/10.1332/239788220X15917993343915
Publication status	Published - Nov 2020

Keywords

Consumer-directed care
Direct payments
Family
Personal assistants

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10.1332/239788220X15917993343915

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AU - Samsi, Kritika

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Family matters: Personal assistants’ experiences of engaging and working with their employers’ families

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Keywords

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