Gaps and Overlaps in Cancer Multidisciplinary Team Communication: Analysis of Speech

Tayana Soukup*, Ged M. Murtagh, Benjamin W. Lamb, Anish Bali, Tasha Gandamihardja, Ara Darzi, James S.A. Green, Nick Sevdalis

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)

Abstract

Guided by the principles of conversation analysis, we examined the communication practices used to negotiate levels of participation in cancer multidisciplinary team meetings and their implications for patient safety. Three cancer teams participated. Thirty-six weekly meetings were video recorded, encompassing 822 case reviews. A cross-section was transcribed using Jefferson notation. We found a low frequency of gaps between speakers (3%), high frequency of overlaps (24%), and no-gaps-no-overlaps (73%), suggesting fast turn transitions. Securing a turn to speak is challenging due to a systematic reduction in turn-taking opportunities. We contribute to group research with the development of a microlevel methodology for studying multidisciplinary teams.

Original languageEnglish
Pages (from-to)189-219
Number of pages31
JournalSMALL GROUP RESEARCH
Volume52
Issue number2
DOIs
Publication statusPublished - Apr 2021

Keywords

  • communication
  • decision-making
  • multidisciplinary team
  • team meetings
  • turn-taking

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