Guidance for Managers and Decision Makers in Supporting Care Home Workers during COVID-19

Jo Billings, Marina Palomo, Talya Greene, Angela Chase, Beverley Flint, Suzanne Reeves, Penny Rapaport, Edith Mansfield, Fatma Makalo, NIck Grey, Dominic Murphy, Sharif Elleithy, Chris Brewin, Jill Manthorpe, Michael Bloomfield

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This guidance is based on a rapid synthesis of published research, expert clinical opinion and the experiences of care home mangers and staff. This guidance is intended for managers and decision makers who are involved in supporting staff working in care home settings. The care home workforce is a skilled, dedicated and sometimes undervalued group, who are currently at the frontline of COVID-19. Care home workers face many of the same challenges as front line NHS staff and previously published guidance will be relevant and applicable to both ( This includes prioritising physical health and safety, providing relevant job-specific training, giving clear and consistent communication, promoting existing coping strategies and supporting team cohesion and peer support. Care home workers also face unique and additional challenges.
Original languageEnglish
Place of PublicationLondon
PublisherUCL, COVID Trauma Response Working Group
Publication statusPublished - 30 Apr 2020


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