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How do handovers happen? A study of handover-at-shift changeovers in care homes for older people

Research output: Book/ReportCommissioned report

Caroline Margaret Norrie, Jo Moriarty, Valerie Lipman, Rekha Elawarapsu, Jill Manthorpe

Original languageEnglish
Place of PublicationLondon
PublisherKing's College, London
Commissioning bodyAbbeyfield Research Foundation
Number of pages32
Publication statusPublished - 2017

King's Authors


This report presents the findings from our study
into the content, purpose and effectiveness of the
handover of information about older residents
between care home staff coming off duty and those
coming on duty. The study consisted of a literature
review and qualitative research undertaken in five
care homes using an ethnographic approach in
which handovers were observed and interviews
conducted with a range of staff.

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