Inconsistent language can undermine the credibility of corporate social responsibility reports

TY - GEN

T1 - Inconsistent language can undermine the credibility of corporate social responsibility reports

AU - Chalmers, Adam

AU - Klingler-Vidra, Robyn

PY - 2023/11/22

Y1 - 2023/11/22

N2 - Companies’ ability to communicate sustainability initiatives has become a litmus test for their authenticity and dedication to responsible practices. Lexical inconsistency may contribute to so-called ESG-backlash. Adam William Chalmers and Robyn Klingler-Vidra assess the coherence of companies’ sustainability reports and find a growing language inconsistency over time, which can prompt suspicions of greenwashing (the act of embellishing sustainability efforts without substantive action).

AB - Companies’ ability to communicate sustainability initiatives has become a litmus test for their authenticity and dedication to responsible practices. Lexical inconsistency may contribute to so-called ESG-backlash. Adam William Chalmers and Robyn Klingler-Vidra assess the coherence of companies’ sustainability reports and find a growing language inconsistency over time, which can prompt suspicions of greenwashing (the act of embellishing sustainability efforts without substantive action).

KW - ESG

KW - CSR

KW - Natural language processing (NLP)

KW - SUSTAINABILITY

UR - https://blogs.lse.ac.uk/businessreview/2023/11/22/inconsistent-language-can-undermine-the-credibility-of-corporate-social-responsibility-reports/

M3 - Editorial

JO - LSE Business Review

JF - LSE Business Review

ER -