TY - JOUR
T1 - Insider stories
T2 - analyzing internal sustainability efforts of major US companies from online reviews
AU - Sen, Indira
AU - Quercia, Daniele
AU - Capra, Licia
AU - Montecchi, Matteo
AU - Šćepanović , Sanja
N1 - Funding Information:
We thank Dr. Edyta Bogucka for her help with some of the figures in this manuscript.
Publisher Copyright:
© 2023, The Author(s).
PY - 2023/12
Y1 - 2023/12
N2 - It is hard to establish whether a company supports internal sustainability efforts (ISEs) like gender equality, diversity, and general staff welfare, not least because of a lack of methodologies operationalizing these internal sustainability practices, and of data honestly documenting such efforts. We developed and validated a six-dimension framework reflecting Internal Sustainability Efforts (ISEs), gathered more than 350K employee reviews of 104 major companies across the whole US for the (2008-2020) years, and developed a deep-learning framework scoring these reviews in terms of the six ISEs. Commitment to ISEs manifested itself at the micro-level—companies scoring high in ISEs enjoyed high stock growth. This new conceptualization of ISEs offers both theoretical implications for the literature on corporate sustainability and practical implications for companies and policy makers. To further explore these implications, researchers need to add potentially missing ISEs, to do so for more companies, and establish the causal relationship between company success and ISEs.
AB - It is hard to establish whether a company supports internal sustainability efforts (ISEs) like gender equality, diversity, and general staff welfare, not least because of a lack of methodologies operationalizing these internal sustainability practices, and of data honestly documenting such efforts. We developed and validated a six-dimension framework reflecting Internal Sustainability Efforts (ISEs), gathered more than 350K employee reviews of 104 major companies across the whole US for the (2008-2020) years, and developed a deep-learning framework scoring these reviews in terms of the six ISEs. Commitment to ISEs manifested itself at the micro-level—companies scoring high in ISEs enjoyed high stock growth. This new conceptualization of ISEs offers both theoretical implications for the literature on corporate sustainability and practical implications for companies and policy makers. To further explore these implications, researchers need to add potentially missing ISEs, to do so for more companies, and establish the causal relationship between company success and ISEs.
UR - http://www.scopus.com/inward/record.url?scp=85161422740&partnerID=8YFLogxK
U2 - 10.1057/s41599-023-01672-4
DO - 10.1057/s41599-023-01672-4
M3 - Article
AN - SCOPUS:85161422740
SN - 2662-9992
VL - 10
JO - Humanities and Social Sciences Communications
JF - Humanities and Social Sciences Communications
IS - 1
M1 - 309
ER -