Interaction—a missing piece of the jigsaw in interpreter-mediated medical consultation models

Shuangyu Li, Jennifer Gerwing, Demi Krystallidou, Angela Rowlands, Antoon Cox, Peter Pype

Research output: Contribution to journalArticlepeer-review

18 Citations (Scopus)
439 Downloads (Pure)


In 2015, at the International Conference on Communication in Healthcare in New Orleans, USA, we formed a symposium panel to discuss and debate how interdisciplinary research can inform interpreter-mediated medical consultation training. In all our work, a recurring theme is not just the strengths but also the shortcomings of the guidelines proposed in the textbooks and widely used in medical education. This paper is an account of our multidisciplinary reflections on a prominent issue of the lack of attention to interaction in communications, which shed light on the limitations of these guidelines and clinical communication models. We propose that an international network be established for all stakeholders to foster interprofessional and interdisciplinary collaboration for research and clinical interventions, and to inform training and policy making.
Original languageEnglish
JournalPatient Education and Counseling
Early online date1 May 2017
Publication statusE-pub ahead of print - 1 May 2017


  • Interpreter-mediated consultation
  • Interaction
  • Communication guidelines
  • Interprofessional


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