Investigating employee harassment via social media

Mark Taylor*, John Haggerty, David Gresty, Natalia Criado Pacheco, Tom Berry, Peter Almond

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

10 Citations (Scopus)

Abstract

Purpose – The purpose of this paper is to examine the process of investigation of employee harassment via social media to develop best practices to help organisations conduct such investigations more effectively. Design/methodology/approach – It reviews the technical, managerial and legal literature to develop guidance for organisations conducting investigations of employee harassment via social media. Findings – Organisations may not have effective procedures for the investigation of social media misuse, in general, and employee harassment via social media, in particular. This paper provides guidance for organisations to conduct investigation of employee harassment via social media more effectively. Originality/value – The paper consolidates the fragmented discussion of investigation of social media misuse with regard to employee harassment via a literature review across technical, managerial and legal disciplines. The paper provides guidance to support organisations for conducting investigations of employee harassment via social media more effectively.

Original languageEnglish
Pages (from-to)322-335
Number of pages14
JournalJournal of Systems and Information Technology
Volume17
Issue number4
DOIs
Publication statusPublished - 9 Nov 2015

Keywords

  • Media
  • Misuse
  • Social

Fingerprint

Dive into the research topics of 'Investigating employee harassment via social media'. Together they form a unique fingerprint.

Cite this