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Managing through COVID-19: the experiences of children’s social care in 15 English local authorities

Research output: Book/ReportReport


King's Authors


As a result of the Covid-19 crisis public services were forced to rethink how they continued to operate and provide services for those most in need. Children’s Social Care has introduced interim operating procedures to provide a safe service for all those children and young people identified as at risk and in need. These include video calls to families instead of home visits, as well as panels and decision-making meetings that take place virtually or are replaced by decisions taken by senior staff. This research examined the arrangements that have been introduced in 15 English local authorities, the challenges that they were facing, as well as those that may come with the lifting of the lockdown. It contains reflections on what has been learnt for the future and explores its possible legacy.

The Briefing Paper (8pp) is a summary of the findings in the main Report (62pp).

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