New development: Mitigating and negotiating the co-creation of dis/value—Elinor Ostrom’s design principles and co-creating public value

Oli Williams; Bertil Lindenfalk; Glenn Robert

doi:10.1080/09540962.2022.2066338

New development: Mitigating and negotiating the co-creation of dis/value—Elinor Ostrom’s design principles and co-creating public value

Oli Williams^*, Bertil Lindenfalk, Glenn Robert

^*Corresponding author for this work

Methodologies

Jönköping University

Research output: Contribution to journal › Article › peer-review

6 Citations (Scopus)

244 Downloads (Pure)

Abstract

IMPACT: This article provides a way to promote more effective and equitable collaboration in the design and delivery of public services. Increasingly public services are designed with service users, but it is common for these provider–user endeavours to perform sub-optimally and/or to have negative outcomes. The authors offer a set of principles and a novel framework for applying them that have been designed to: firstly, mitigate the potential for sub-optimal and/or negative performance and, secondly, promote more positive processes and outcomes for provider–user collaborations. Improving provider–user collaboration in this way will ultimately lead to better design and delivery of public services.

Original language	English
Number of pages	8
Journal	Public Money & Management
DOIs	https://doi.org/10.1080/09540962.2022.2066338
Publication status	Published - 5 Oct 2022

Keywords

co-creation
Co-design
Elinor Ostrom
Common pool resources
collaborative practice

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10.1080/09540962.2022.2066338Licence: CC BY-NC-ND

Cluley ND Williams_OW (002)Accepted author manuscript, 240 KB
New development: Mitigating and_WILLIAMS_Publishedonline10May2022_GOLD VoR (CC BY-NC-ND)Final published version, 976 KBLicence: CC BY-NC-ND

Cite this

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New development: Mitigating and negotiating the co-creation of dis/value—Elinor Ostrom’s design principles and co-creating public value

Abstract

Keywords

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