Objective Measures and Subjective Reports: Examining Optometric Practice

Dirk Vom Lehn; Helena Webb; Christian Heath; Will Gibson

doi:10.1525/irqr.2017.10.2.128

Objective Measures and Subjective Reports: Examining Optometric Practice

Dirk Vom Lehn, Helena Webb, Christian Heath, Will Gibson

King's Business School

Research output: Contribution to journal › Article › peer-review

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Abstract

The paper discusses how visual research methods that draw on
ethnomethodology and conversation analysis can help sociologists to reveal
how optometrists’ assess the clarity of their clients’ distance vision. It argues
that the detailed analysis of video-recorded interactions in optometric consultation
rooms can help reveal the practical organization of the ‘routine’
work through which optometrists examine and assess their clients’ sight.
Save for the contribution of the paper to methodological discussions about
the use of visual data for the analysis of the practical work of optometrists,
the paper also demonstrates how video-based research can add to recent
debates in organizational sociology, workplace studies, and practice theory
as well as to discussions about service quality and quality of care in healthservice
settings.

Original language	English
Pages (from-to)	128-148
Number of pages	21
Journal	International Review of Qualitative Research
Volume	10
Issue number	2
Early online date	14 Aug 2017
DOIs	https://doi.org/10.1525/irqr.2017.10.2.128
Publication status	Published - 15 Aug 2017

Keywords

video-based research
ethnomethodology
conversation analysis
interaction
optometry
practice
work
senses
sensory research

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10.1525/irqr.2017.10.2.128

Objective Measures and Subjective_LEHN_Publishedonline14August2017_GREEN AAMAccepted author manuscript, 250 KB

Cite this

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abstract = "The paper discusses how visual research methods that draw onethnomethodology and conversation analysis can help sociologists to revealhow optometrists{\textquoteright} assess the clarity of their clients{\textquoteright} distance vision. It arguesthat the detailed analysis of video-recorded interactions in optometric consultationrooms can help reveal the practical organization of the {\textquoteleft}routine{\textquoteright}work through which optometrists examine and assess their clients{\textquoteright} sight.Save for the contribution of the paper to methodological discussions aboutthe use of visual data for the analysis of the practical work of optometrists,the paper also demonstrates how video-based research can add to recentdebates in organizational sociology, workplace studies, and practice theoryas well as to discussions about service quality and quality of care in healthservicesettings.",

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AB - The paper discusses how visual research methods that draw onethnomethodology and conversation analysis can help sociologists to revealhow optometrists’ assess the clarity of their clients’ distance vision. It arguesthat the detailed analysis of video-recorded interactions in optometric consultationrooms can help reveal the practical organization of the ‘routine’work through which optometrists examine and assess their clients’ sight.Save for the contribution of the paper to methodological discussions aboutthe use of visual data for the analysis of the practical work of optometrists,the paper also demonstrates how video-based research can add to recentdebates in organizational sociology, workplace studies, and practice theoryas well as to discussions about service quality and quality of care in healthservicesettings.

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Objective Measures and Subjective Reports: Examining Optometric Practice

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Keywords

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