On pause: How online instructional videos are used to achieve practical tasks

TY - CHAP

T1 - On pause: How online instructional videos are used to achieve practical tasks

AU - Tuncer, Sylvaine

AU - Brown, Barry

AU - Lindwall, Oskar

PY - 2020

Y1 - 2020

N2 - Instructional videos have become an important site of everyday learning. This paper explores how these videos are used to complete practical tasks, analyzing video-recorded interactions between pairs of users. Users need to repeatedly pause their videos to be able to follow the instructions, and we document how pausing is used to coordinate and interweave watching and doing. We describe four purposes and types of pausing: finding task objects, turning to action, keeping up, and fixing problems. Building on these results, we discuss how video players could better support following instructions, and the role of basic user interface functions incomplex tasks involving different forms of engagement with the physical world and with screen-based activity.

AB - Instructional videos have become an important site of everyday learning. This paper explores how these videos are used to complete practical tasks, analyzing video-recorded interactions between pairs of users. Users need to repeatedly pause their videos to be able to follow the instructions, and we document how pausing is used to coordinate and interweave watching and doing. We describe four purposes and types of pausing: finding task objects, turning to action, keeping up, and fixing problems. Building on these results, we discuss how video players could better support following instructions, and the role of basic user interface functions incomplex tasks involving different forms of engagement with the physical world and with screen-based activity.

M3 - Conference paper

BT - CHI’20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery (ACM)

ER -