TY - CHAP
T1 - Pattern-based explanation for automated decisions
AU - Nunes, Ingrid
AU - Miles, Simon
AU - Luck, Michael
AU - Barbosa, Simone
AU - Lucena, Carlos
PY - 2014
Y1 - 2014
N2 - Explanations play an essential role in decision support and recommender systems as they are directly associated with the acceptance of those systems and the choices they make. Although approaches have been proposed to explain automated decisions based on multi-attribute decision models, there is a lack of evidence that they produce the explanations users need. In response, in this paper we propose an explanation generation technique, which follows user-derived explanation patterns. It receives as input a multi-attribute decision model, which is used together with user-centric principles to make a decision to which an explanation is generated. The technique includes algorithms that select relevant attributes and produce an explanation that justifies an automated choice. An evaluation with a user study demonstrates the effectiveness of our approach.
AB - Explanations play an essential role in decision support and recommender systems as they are directly associated with the acceptance of those systems and the choices they make. Although approaches have been proposed to explain automated decisions based on multi-attribute decision models, there is a lack of evidence that they produce the explanations users need. In response, in this paper we propose an explanation generation technique, which follows user-derived explanation patterns. It receives as input a multi-attribute decision model, which is used together with user-centric principles to make a decision to which an explanation is generated. The technique includes algorithms that select relevant attributes and produce an explanation that justifies an automated choice. An evaluation with a user study demonstrates the effectiveness of our approach.
UR - http://www.scopus.com/inward/record.url?scp=84923163044&partnerID=8YFLogxK
U2 - 10.3233/978-1-61499-419-0-669
DO - 10.3233/978-1-61499-419-0-669
M3 - Conference paper
AN - SCOPUS:84923163044
SN - 9781614994183
VL - 263
T3 - Frontiers in Artificial Intelligence and Applications
SP - 669
EP - 674
BT - Frontiers in Artificial Intelligence and Applications
PB - IOS Press
T2 - 21st European Conference on Artificial Intelligence, ECAI 2014
Y2 - 18 August 2014 through 22 August 2014
ER -