Responding to emergencies involving chemical, biological, radiological and nuclear CBRN hazards: Information for emergency responders about public responses to CBRN incidents

M. Brooke Rogers, Kristian Krieger, Emma Jones, Richard Amlot

Research output: Other contribution

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Abstract

Who is it for? This booklet is for organisations and individuals responsible for communicating or engaging with members of the public during contamination incidents involving chemical, biological, radiological or nuclear (CBRN) hazards. This information would be useful for emergency responders (and non-specialised staff) from all emergency services (police, fire and ambulance), public health authorities, hospital staff, non-state organisations involved in emergency response (e.g. Red Cross, conference centre security staff), and others.

For what purpose? This information booklet helps emergency responders to effectively engage with members of the public about CBRN incidents, in particular through appropriate communication. The response of members of the public to incidents involving CBRN hazards has a significant impact on the overall effectiveness of the professional response to such events. Public engagement before, during and after a CBRN incident can increase levels of public preparedness by creating a shared and improved understanding of CBRN incidents and the likely response to such incidents by members of the public. An improved understanding of CBRN incidents and emergency response procedures can increase the likelihood of members of the public becoming active partners in the emergency response process, resulting in improved health outcomes.

What is in it? This information booklet improves engagement with members of the public by improving the emergency responders’ knowledge of what, how and why to communicate with members of the public about CBRN incidents.

22 Putting this guidance into practice
Specifically, the booklet sheds light on:
• Public understanding of CBRN threats
• Public behaviour in response to CBRN incidents
• Public information needs in relation to CBRN incident emergency response procedures
• Public engagement and communication preferences in relation to CBRN incidents and procedures
• What emergency responders can do to effectively engage with members of the public whilst still prioritising the practical and logistical aspects of the response

How to use it? This information booklet provides insight and guidance into public responses to CBRN incidents. The booklet is designed to facilitate engagement with the public. This booklet can be:
• Used as a stand-alone document or – most effectively – in combination with the public information booklet (go to www.practice-fp7-security.eu).
• Distributed to staff and partner organisations responsible for responding to CBRN incidents.
• Displayed in hard copy or made available on the websites of emergency response organisations, local authorities and other institutions.
Original languageEnglish
TypeCBRN Responder Handbook for Communicating with the Public
Media of outputBooklet
Number of pages24
Publication statusPublished - Oct 2014

Keywords

  • CBRN
  • RISK COMMUNICATION
  • Risk perception
  • Public
  • Emergency Response
  • Emergencies
  • Extreme events
  • PSYCHOLOGY
  • Behaviour
  • PUBLIC PERCEPTIONS
  • Practitioner Perceptions

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