Abstract
In recent years, healthcare incident disclosure has gained increased attention from policy makers, academics, insurers, clinical professionals, patients and consumer groups and lawyers (Australian Commission on Safety & Quality in Health Care, 2013; Clinton & Obama, 2006; Lamo, 2011; Levinson & Pizzo, 2011; Sage et al., 2014; Studdert & Richardson, 2010; Wojcieszak, Banja, & Houk, 2006). Variously described as a form of restorative justice (Berlinger, 2005), a feasible financial risk reduction strategy (Kachalia et al., 2010) and a service responsiveness philosophy (Iedema & Allen, 2012), incident disclosure appears sufficiently flexible to accommodate stakeholders’ different and often competing interests. The institutional and personal benefits of incident disclosure have now been widely reported (Boothman, Blackwell, Campbell, Commiskey, & Anderson, 2009; Kachalia et al., 2010).
Original language | English |
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Title of host publication | Communicating Risk |
Editors | Jonathan Crichton, Christopher N. Candlin, Arthur S. Firkins |
Publisher | Palgrave Macmillan UK |
Pages | 17-35 |
ISBN (Electronic) | 978-1-137-47878-8 |
ISBN (Print) | 978-1-349-55659-5 |
DOIs | |
Publication status | Published - 2016 |