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Servicing the body: placing glasses on the client’s head at the opticians

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Servicing the body : placing glasses on the client’s head at the opticians. / Due, Brian L.; Vom Lehn, Dirk; Webb, Helena; Heath, Christian; Trærup, Johan.

In: Visual Studies, 01.01.2020, p. 1-15.

Research output: Contribution to journalArticle

Harvard

Due, BL, Vom Lehn, D, Webb, H, Heath, C & Trærup, J 2020, 'Servicing the body: placing glasses on the client’s head at the opticians', Visual Studies, pp. 1-15. https://doi.org/10.1080/1472586X.2020.1763196

APA

Due, B. L., Vom Lehn, D., Webb, H., Heath, C., & Trærup, J. (2020). Servicing the body: placing glasses on the client’s head at the opticians. Visual Studies, 1-15. https://doi.org/10.1080/1472586X.2020.1763196

Vancouver

Due BL, Vom Lehn D, Webb H, Heath C, Trærup J. Servicing the body: placing glasses on the client’s head at the opticians. Visual Studies. 2020 Jan 1;1-15. https://doi.org/10.1080/1472586X.2020.1763196

Author

Due, Brian L. ; Vom Lehn, Dirk ; Webb, Helena ; Heath, Christian ; Trærup, Johan. / Servicing the body : placing glasses on the client’s head at the opticians. In: Visual Studies. 2020 ; pp. 1-15.

Bibtex Download

@article{6d26f56a30b24f7bafddb12685a572e2,
title = "Servicing the body: placing glasses on the client{\textquoteright}s head at the opticians",
abstract = "Various forms of service work rely upon personnel undertaking activities that necessitate close, and in some cases potentially intimate, contact with a client{\textquoteright}s body. In this paper, we consider the ways in which opticians place and position glasses on the head of their clients and how they avoid, or at least ameliorate, the problems and sensitivities that might arise in this close encounter with the co-participant. The paper is based on the analysis of a substantial corpus of video-recordings, augmented by field work, undertaken both in UK and Denmark. The analysis draws on ethnomethodology and conversation analysis and contributes to our understanding of the interactional accomplishment of body work and embodied conduct and to the growing corpus of research concerned with {\textquoteleft}multimodality{\textquoteright} and the social organisation of service encounters.",
author = "Due, {Brian L.} and {Vom Lehn}, Dirk and Helena Webb and Christian Heath and Johan Tr{\ae}rup",
year = "2020",
month = jan,
day = "1",
doi = "10.1080/1472586X.2020.1763196",
language = "English",
pages = "1--15",
journal = "Visual Studies",
issn = "1472-586X",
publisher = "Routlege",

}

RIS (suitable for import to EndNote) Download

TY - JOUR

T1 - Servicing the body

T2 - placing glasses on the client’s head at the opticians

AU - Due, Brian L.

AU - Vom Lehn, Dirk

AU - Webb, Helena

AU - Heath, Christian

AU - Trærup, Johan

PY - 2020/1/1

Y1 - 2020/1/1

N2 - Various forms of service work rely upon personnel undertaking activities that necessitate close, and in some cases potentially intimate, contact with a client’s body. In this paper, we consider the ways in which opticians place and position glasses on the head of their clients and how they avoid, or at least ameliorate, the problems and sensitivities that might arise in this close encounter with the co-participant. The paper is based on the analysis of a substantial corpus of video-recordings, augmented by field work, undertaken both in UK and Denmark. The analysis draws on ethnomethodology and conversation analysis and contributes to our understanding of the interactional accomplishment of body work and embodied conduct and to the growing corpus of research concerned with ‘multimodality’ and the social organisation of service encounters.

AB - Various forms of service work rely upon personnel undertaking activities that necessitate close, and in some cases potentially intimate, contact with a client’s body. In this paper, we consider the ways in which opticians place and position glasses on the head of their clients and how they avoid, or at least ameliorate, the problems and sensitivities that might arise in this close encounter with the co-participant. The paper is based on the analysis of a substantial corpus of video-recordings, augmented by field work, undertaken both in UK and Denmark. The analysis draws on ethnomethodology and conversation analysis and contributes to our understanding of the interactional accomplishment of body work and embodied conduct and to the growing corpus of research concerned with ‘multimodality’ and the social organisation of service encounters.

UR - http://www.scopus.com/inward/record.url?scp=85087641587&partnerID=8YFLogxK

U2 - 10.1080/1472586X.2020.1763196

DO - 10.1080/1472586X.2020.1763196

M3 - Article

AN - SCOPUS:85087641587

SP - 1

EP - 15

JO - Visual Studies

JF - Visual Studies

SN - 1472-586X

ER -

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