TY - CHAP
T1 - Speculating About Multi-user Conversational Interfaces and LLMs: What If Chatting Wasn't So Lonely?
AU - Seymour, William
AU - Rader, Emilee
N1 - Publisher Copyright:
© 2024 Owner/Author.
PY - 2024/7/8
Y1 - 2024/7/8
N2 - The advent of LLMs means that CUIs are cool again, but what isn't so cool is that we're doomed to use them alone. The one user, one account, one device paradigm has dominated the design of CUIs and is not going away as new conversational technologies emerge. In this provocation we explore some of the technical, legal, and design difficulties that seem to make multi-user CUIs so difficult to implement. Drawing inspiration from the ways that people manage messy group discussions, such as parliamentary and consensus-based paradigms, we show how LLM-based CUIs might be well suited to bridging the gap.
AB - The advent of LLMs means that CUIs are cool again, but what isn't so cool is that we're doomed to use them alone. The one user, one account, one device paradigm has dominated the design of CUIs and is not going away as new conversational technologies emerge. In this provocation we explore some of the technical, legal, and design difficulties that seem to make multi-user CUIs so difficult to implement. Drawing inspiration from the ways that people manage messy group discussions, such as parliamentary and consensus-based paradigms, we show how LLM-based CUIs might be well suited to bridging the gap.
UR - http://www.scopus.com/inward/record.url?scp=85199543487&partnerID=8YFLogxK
U2 - 10.1145/3640794.3665888
DO - 10.1145/3640794.3665888
M3 - Conference paper
T3 - Proceedings of the 6th Conference on ACM Conversational User Interfaces, CUI 2024
BT - Proceedings of the 6th Conference on ACM Conversational User Interfaces, CUI 2024
PB - ACM
ER -