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Spoken communication and patient safety: a new direction for healthcare communication policy, research, education and practice?

Research output: Contribution to journalEditorial

Standard

Spoken communication and patient safety : a new direction for healthcare communication policy, research, education and practice? . / Iedema, Roderick; Greenhalgh, Trish; Russell, Joan.

In: BMJ Open Quality, Vol. 2019, No. 2019, 10.1136/ bmjoq-2019-000742, 08.09.2019, p. 1-4.

Research output: Contribution to journalEditorial

Harvard

Iedema, R, Greenhalgh, T & Russell, J 2019, 'Spoken communication and patient safety: a new direction for healthcare communication policy, research, education and practice? ', BMJ Open Quality, vol. 2019, no. 2019, 10.1136/ bmjoq-2019-000742, pp. 1-4.

APA

Iedema, R., Greenhalgh, T., & Russell, J. (2019). Spoken communication and patient safety: a new direction for healthcare communication policy, research, education and practice? . BMJ Open Quality, 2019(2019), 1-4. [10.1136/ bmjoq-2019-000742].

Vancouver

Iedema R, Greenhalgh T, Russell J. Spoken communication and patient safety: a new direction for healthcare communication policy, research, education and practice? . BMJ Open Quality. 2019 Sep 8;2019(2019):1-4. 10.1136/ bmjoq-2019-000742.

Author

Iedema, Roderick ; Greenhalgh, Trish ; Russell, Joan. / Spoken communication and patient safety : a new direction for healthcare communication policy, research, education and practice? . In: BMJ Open Quality. 2019 ; Vol. 2019, No. 2019. pp. 1-4.

Bibtex Download

@article{c44ef637508346ad948de79920953d4a,
title = "Spoken communication and patient safety: a new direction for healthcare communication policy, research, education and practice? ",
abstract = "This report sets out the findings of a NationalHealth Service Improvement (NHSI)working group on care communication whichincluded clinicians, patients, patient representatives,NHSI staff and academics fromdifferent disciplines. The group{\textquoteright}s activitiesincluded running four national focus groupsand discussion days, in addition to conductingnational and international literature searcheson healthcare communication and communicationimprovement. The group{\textquoteright}s conclusionsare that six domains of care communicationwarrant attention and improvement: the careenvironment, information exchange, attitudeand listening, aligning and responding,team communication, and communicatingwith unique groups. Together, these domainsexpand the definition of healthcare communicationfrom communication as informationtransaction to communication as complexsocial and local dynamic. The report outlinesthe consequences of this expanded definitionfor healthcare communication improvementand improvement research.",
keywords = "Communication, Safety, Health Behaviour",
author = "Roderick Iedema and Trish Greenhalgh and Joan Russell",
year = "2019",
month = sep,
day = "8",
language = "English",
volume = "2019",
pages = "1--4",
journal = "BMJ Open Quality",
number = "2019",

}

RIS (suitable for import to EndNote) Download

TY - JOUR

T1 - Spoken communication and patient safety

T2 - a new direction for healthcare communication policy, research, education and practice?

AU - Iedema, Roderick

AU - Greenhalgh, Trish

AU - Russell, Joan

PY - 2019/9/8

Y1 - 2019/9/8

N2 - This report sets out the findings of a NationalHealth Service Improvement (NHSI)working group on care communication whichincluded clinicians, patients, patient representatives,NHSI staff and academics fromdifferent disciplines. The group’s activitiesincluded running four national focus groupsand discussion days, in addition to conductingnational and international literature searcheson healthcare communication and communicationimprovement. The group’s conclusionsare that six domains of care communicationwarrant attention and improvement: the careenvironment, information exchange, attitudeand listening, aligning and responding,team communication, and communicatingwith unique groups. Together, these domainsexpand the definition of healthcare communicationfrom communication as informationtransaction to communication as complexsocial and local dynamic. The report outlinesthe consequences of this expanded definitionfor healthcare communication improvementand improvement research.

AB - This report sets out the findings of a NationalHealth Service Improvement (NHSI)working group on care communication whichincluded clinicians, patients, patient representatives,NHSI staff and academics fromdifferent disciplines. The group’s activitiesincluded running four national focus groupsand discussion days, in addition to conductingnational and international literature searcheson healthcare communication and communicationimprovement. The group’s conclusionsare that six domains of care communicationwarrant attention and improvement: the careenvironment, information exchange, attitudeand listening, aligning and responding,team communication, and communicatingwith unique groups. Together, these domainsexpand the definition of healthcare communicationfrom communication as informationtransaction to communication as complexsocial and local dynamic. The report outlinesthe consequences of this expanded definitionfor healthcare communication improvementand improvement research.

KW - Communication

KW - Safety

KW - Health Behaviour

M3 - Editorial

VL - 2019

SP - 1

EP - 4

JO - BMJ Open Quality

JF - BMJ Open Quality

IS - 2019

M1 - 10.1136/ bmjoq-2019-000742

ER -

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