@inbook{a2a1633be9f5415380df82ec59abe502,
title = "Strangers in the room: Unpacking perceptions of 'smartness' and related ethical concerns in the home",
abstract = "The increasingly widespread use of 'smart' devices has raised multifarious ethical concerns regarding their use in domestic spaces. Previous work examining such ethical dimensions has typically either involved empirical studies of concerns raised by specific devices and use contexts, or alternatively expounded on abstract concepts like autonomy, privacy or trust in relation to 'smart homes' in general. This paper attempts to bridge these approaches by asking what features of smart devices users consider as rendering them 'smart' and how these relate to ethical concerns. Through a multimethod investigation including surveys with smart device users (n=120) and semi-structured interviews (n=15), we identify and describe eight types of smartness and explore how they engender a variety of ethical concerns including privacy, autonomy, and disruption of the social order. We argue that this middle ground, between concerns arising from particular devices and more abstract ethical concepts, can better anticipate potential ethical concerns regarding smart devices.",
keywords = "Folk theories, Mental models, Smart devices, Smart homes",
author = "William Seymour and Reuben Binns and Petr Slovak and {Van Kleek}, Max and Nigel Shadbolt",
year = "2020",
month = jul,
day = "3",
doi = "10.1145/3357236.3395501",
language = "English",
series = "DIS 2020 - Proceedings of the 2020 ACM Designing Interactive Systems Conference",
publisher = "Association for Computing Machinery, Inc",
pages = "841--854",
booktitle = "DIS 2020 - Proceedings of the 2020 ACM Designing Interactive Systems Conference",
note = "2020 ACM Conference on Designing Interactive Systems, DIS 2020 ; Conference date: 06-07-2020 Through 10-07-2020",
}