Teamwork and team performance in multidisciplinary cancer teams: development and evaluation of an observational assessment tool

Benjamin W. Lamb*, Helen W. L. Wong, Charles Vincent, James S. A. Green, Nick Sevdalis

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

93 Citations (Scopus)

Abstract

Aim: Team performance is important in multidisciplinary teams (MDTs), but no tools exist for assessment. Our objective was to construct a robust tool for scientific assessment of MDT performance.

Materials and methods: An observational tool was developed to assess performance in MDTs. Behaviours were scored on Likert scales, with objective anchors. Five MDT meetings (112 cases) were observed by a surgeon and a psychologist. The presentation of case history, radiological and pathological information, chair's effectiveness, and contributions to decision-making of surgeons, oncologists, radiologists, pathologists and clinical nurse specialists (CNSs) are analysed via descriptive statistics, a comparison of average scores (Mann–Whitney U) to test interobserver agreement and intraclass correlation coefficients (ICCs) to further assess interobserver agreement and learning curves.

Results: Contributions of surgeons, chair's effectiveness, presentation of case history and radiological information were rated above average (p≤0.001). Contributions of histopathologists and CNS were rated below average (p≤0.001), and others average. The interobserver agreement was high (ICC=0.70+) for presentation of radiological information, and contribution of oncologists, radiologists, pathologists and CNSs; adequate for case history presentation (ICC=0.68) and contribution of surgeons (ICC=0.69); moderate for chairperson (ICC=0.52); and poor for pathological information (ICC=0.31). Average differences were found only for case-history presentation (p≤0.001). ICCs improved significantly in assessment of case history, and Oncologists, and ICCs were consistently high for CNS, Radiologists, and Histopathologists.

Conclusions: Scientific observational metrics can be reliably used by medical and non-medical observers in cancer MDTs. Such robust assessment tools provide part of a toolkit for team evaluation and enhancement.
Original languageEnglish
Pages (from-to)849-856
Number of pages8
JournalBmj Quality & Safety
Volume20
Issue number10
DOIs
Publication statusPublished - Oct 2011

Keywords

  • CLINICAL DECISION-MAKING
  • MULTITEAM SYSTEMS
  • SURGICAL-TEAMS
  • LUNG-CANCER
  • IMPACT
  • MANAGEMENT
  • SURGERY
  • QUALITY
  • VALIDATION
  • REFINEMENT

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