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The impact of digital communication on adolescent to adult mental health service transitions

Research output: Contribution to journalArticle

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The impact of digital communication on adolescent to adult mental health service transitions. / Martin, Rosie; Sturt, Jackie; Griffiths, Frances.

In: Journal of Research in Nursing, Vol. 25, No. 3, 01.05.2020, p. 277-288.

Research output: Contribution to journalArticle

Harvard

Martin, R, Sturt, J & Griffiths, F 2020, 'The impact of digital communication on adolescent to adult mental health service transitions', Journal of Research in Nursing, vol. 25, no. 3, pp. 277-288. https://doi.org/10.1177/1744987120915746

APA

Martin, R., Sturt, J., & Griffiths, F. (2020). The impact of digital communication on adolescent to adult mental health service transitions. Journal of Research in Nursing, 25(3), 277-288. https://doi.org/10.1177/1744987120915746

Vancouver

Martin R, Sturt J, Griffiths F. The impact of digital communication on adolescent to adult mental health service transitions. Journal of Research in Nursing. 2020 May 1;25(3):277-288. https://doi.org/10.1177/1744987120915746

Author

Martin, Rosie ; Sturt, Jackie ; Griffiths, Frances. / The impact of digital communication on adolescent to adult mental health service transitions. In: Journal of Research in Nursing. 2020 ; Vol. 25, No. 3. pp. 277-288.

Bibtex Download

@article{51b0c0d140f44706873600a845620fab,
title = "The impact of digital communication on adolescent to adult mental health service transitions",
abstract = "Background: Inaccessible services and poor communication are barriers to successful transitions between adolescent and adult mental health services, for which digital communications (DC) offer a possible solution. Aims: To investigate the role of DC, including smartphone apps, email and text, given the known barriers and facilitators of mental health service transitions reported in the literature. Methods: Use of Neale{\textquoteright}s (2016) iterative categorisation technique to undertake a secondary analysis of qualitative data collected for the Long-term conditions Young people Networked Communication (LYNC) study. Results: DC were used successfully by young people and staff in ways that ameliorated known barriers to service transitions. They engendered responsibility in young people, promoted service access and contributed to client safety, particularly in times of crisis. DC risks included over-familiarity between young people and staff, and the possibility that messages could go unread. Conclusions: DC have the potential to facilitate trust and familiarity during and after transition to adult mental health services. They can strengthen young people{\textquoteright}s perceptions of adult services as supportive, empowering and available. DC can be used for frequent {\textquoteleft}check-ins{\textquoteright} and remote digital support for social and personal problems. They provide an additional safety net for at-risk individuals, but require careful boundary setting.",
keywords = "adolescent, communication, continuity of patient care, health services research, mental health services, transition to adult services",
author = "Rosie Martin and Jackie Sturt and Frances Griffiths",
year = "2020",
month = may,
day = "1",
doi = "10.1177/1744987120915746",
language = "English",
volume = "25",
pages = "277--288",
journal = "Journal of Research in Nursing",
issn = "1744-9871",
publisher = "SAGE Publications Ltd",
number = "3",

}

RIS (suitable for import to EndNote) Download

TY - JOUR

T1 - The impact of digital communication on adolescent to adult mental health service transitions

AU - Martin, Rosie

AU - Sturt, Jackie

AU - Griffiths, Frances

PY - 2020/5/1

Y1 - 2020/5/1

N2 - Background: Inaccessible services and poor communication are barriers to successful transitions between adolescent and adult mental health services, for which digital communications (DC) offer a possible solution. Aims: To investigate the role of DC, including smartphone apps, email and text, given the known barriers and facilitators of mental health service transitions reported in the literature. Methods: Use of Neale’s (2016) iterative categorisation technique to undertake a secondary analysis of qualitative data collected for the Long-term conditions Young people Networked Communication (LYNC) study. Results: DC were used successfully by young people and staff in ways that ameliorated known barriers to service transitions. They engendered responsibility in young people, promoted service access and contributed to client safety, particularly in times of crisis. DC risks included over-familiarity between young people and staff, and the possibility that messages could go unread. Conclusions: DC have the potential to facilitate trust and familiarity during and after transition to adult mental health services. They can strengthen young people’s perceptions of adult services as supportive, empowering and available. DC can be used for frequent ‘check-ins’ and remote digital support for social and personal problems. They provide an additional safety net for at-risk individuals, but require careful boundary setting.

AB - Background: Inaccessible services and poor communication are barriers to successful transitions between adolescent and adult mental health services, for which digital communications (DC) offer a possible solution. Aims: To investigate the role of DC, including smartphone apps, email and text, given the known barriers and facilitators of mental health service transitions reported in the literature. Methods: Use of Neale’s (2016) iterative categorisation technique to undertake a secondary analysis of qualitative data collected for the Long-term conditions Young people Networked Communication (LYNC) study. Results: DC were used successfully by young people and staff in ways that ameliorated known barriers to service transitions. They engendered responsibility in young people, promoted service access and contributed to client safety, particularly in times of crisis. DC risks included over-familiarity between young people and staff, and the possibility that messages could go unread. Conclusions: DC have the potential to facilitate trust and familiarity during and after transition to adult mental health services. They can strengthen young people’s perceptions of adult services as supportive, empowering and available. DC can be used for frequent ‘check-ins’ and remote digital support for social and personal problems. They provide an additional safety net for at-risk individuals, but require careful boundary setting.

KW - adolescent

KW - communication

KW - continuity of patient care

KW - health services research

KW - mental health services

KW - transition to adult services

UR - http://www.scopus.com/inward/record.url?scp=85084576807&partnerID=8YFLogxK

U2 - 10.1177/1744987120915746

DO - 10.1177/1744987120915746

M3 - Article

AN - SCOPUS:85084576807

VL - 25

SP - 277

EP - 288

JO - Journal of Research in Nursing

JF - Journal of Research in Nursing

SN - 1744-9871

IS - 3

ER -

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