The link between HR practices, performance and wellbeing: the moderating role of organisational trust

Kerstin Alfes, Amanda Shantz, Catherine Truss

Research output: Contribution to journalArticlepeer-review

152 Citations (Scopus)


The present study examines the interaction between perceived HRM practices and trust in the employer on employee performance and well-being. Specifically, the study tests whether trust in the employer moderates the relationships between perceptions of HRM practices and task performance (as rated by employees' supervisors), organisational citizenship behaviour, turnover intentions and employee well-being. Support was found for the majority of the hypotheses using data from 613 employees and their line managers in a service sector organisation in the UK. Trust in the employer moderates the relationships between perceived HRM practices and task performance, turnover intentions and individual well-being, but not organisational citizenship behaviour. Implications of the findings for organisations and future research are discussed.
Original languageUndefined/Unknown
Pages (from-to)409-427
Number of pages19
Issue number4
Publication statusPublished - 1 Nov 2012

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