The mediating role of feedback acceptance in the relationship between feedback and attitudinal and performance outcomes

Frederik Anseel, Filip Lievens

Research output: Contribution to journalArticlepeer-review

41 Citations (Scopus)

Abstract

The purpose of this study was to increase our understanding of applicant perceptions of feedback by drawing upon feedback process models. In Study 1, participants (N=125) completed a personality questionnaire as a first stage of a selection simulation. Results showed that the effect of feedback on attitudes toward the organization was mediated by feedback acceptance. In Study 2, participants (N=252) completed two parallel versions of an in-basket exercise and received informative feedback between the two versions. Results showed that the effect of feedback on subsequent test performance was partially mediated by feedback acceptance. Together, these results highlight the important role of feedback acceptance in selection and suggest new strategies to enhance applicant perceptions in selection.
Original languageEnglish
Pages (from-to)362-376
Number of pages15
JournalInternational Journal of Selection and Assessment
Volume17
Issue number4
DOIs
Publication statusPublished - Dec 2009

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