Abstract
Third parties can take on various roles in relation to CWB, including as secondary targets, sources of information and/or intervention, and secondary perpetrators. Their reactions to CWB are similarly varied, ranging from supporting targets to siding with perpetrators, as well as doing nothing. In the current chapter, we summarize key findings related to third-party reactions to CWB. We then draw on sensemaking theory to explain the diversity of third-party reactions and highlight the important role of perspective-taking in this process. Finally, we propose that the inherent psychological distance third parties have to incidents of CWB relative to those directly involved may allow them to act as "sense-givers" and set out an agenda for future research to explore.
| Original language | English |
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| Title of host publication | Handbook of counterproductive work behavior |
| Publisher | Edward Elgar |
| Publication status | Accepted/In press - 2024 |