US Call Center Industry Report 2004 - National Benchmarking Report: Strategy, HR Practices & Performance

Research output: Book/Report › Report

Cite this

@book{9a788e44397143029e24b7c6785de0a6,

title = "US Call Center Industry Report 2004 - National Benchmarking Report: Strategy, HR Practices & Performance",

author = "R Batt and Virginia Doellgast and H Kwon",

note = "Center for Advanced Human Resource Studies, Working Paper Series, Working Paper 05-06",

year = "2005",

language = "English",

publisher = "Unknown Publisher",

}

TY - BOOK

T1 - US Call Center Industry Report 2004 - National Benchmarking Report: Strategy, HR Practices & Performance

AU - Batt, R

AU - Doellgast, Virginia

AU - Kwon, H

N1 - Center for Advanced Human Resource Studies, Working Paper Series, Working Paper 05-06

PY - 2005

Y1 - 2005

M3 - Report

BT - US Call Center Industry Report 2004 - National Benchmarking Report: Strategy, HR Practices & Performance

PB - Unknown Publisher

ER -