User engagement in the delivery and design of maternity services

Nashita Patel; Daghni Rajasingam

doi:10.1016/j.bpobgyn.2013.04.006

User engagement in the delivery and design of maternity services

Nashita Patel^*, Daghni Rajasingam

^*Corresponding author for this work

Women & Children's Health

Research output: Contribution to journal › Article › peer-review

12 Citations (Scopus)

Abstract

User engagement is defined as a mutual exchange of information between the patient and the health professional, which has shown to improve patient experience as well as outcomes. Engaging the patient is vital for the healthcare system to remain sustainable. The National Health Service has attempted to incorporate and enhance patient engagement in the delivery of maternity services for the last decade. The financial crisis, changing socio-demographic status, increase in birth rate and public expectations-engaging the patient to take responsibility of their own health has not been achieved. Through in-depth examinations of these barriers we are able to draw conclusions as to why current policies have failed and recommend potential solutions. (C) 2013 Elsevier Ltd. All rights reserved.

Original language	English
Pages (from-to)	597-608
Number of pages	12
Journal	Best Practice & Research Clinical Obstetrics & Gynaecology
Volume	27
Issue number	4
DOIs	https://doi.org/10.1016/j.bpobgyn.2013.04.006
Publication status	Published - Aug 2013

Keywords

user-engagement
maternity services
shared decision-making
DECISION-MAKING
CARE
HEALTH
MILLENNIUM
TRIAL
WOMEN
MODEL

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abstract = "User engagement is defined as a mutual exchange of information between the patient and the health professional, which has shown to improve patient experience as well as outcomes. Engaging the patient is vital for the healthcare system to remain sustainable. The National Health Service has attempted to incorporate and enhance patient engagement in the delivery of maternity services for the last decade. The financial crisis, changing socio-demographic status, increase in birth rate and public expectations-engaging the patient to take responsibility of their own health has not been achieved. Through in-depth examinations of these barriers we are able to draw conclusions as to why current policies have failed and recommend potential solutions. (C) 2013 Elsevier Ltd. All rights reserved.",

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KW - shared decision-making

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KW - CARE

KW - HEALTH

KW - MILLENNIUM

KW - TRIAL

KW - WOMEN

KW - MODEL

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User engagement in the delivery and design of maternity services

Abstract

Keywords

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