What do we know about mobile Internet adopters? A cluster analysis

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195 Citations (Scopus)

Abstract

Despite the increasing importance of wireless Internet use via Web-enabled mobile telephony, the relationship between consumers’ attitude and their demographic characteristics have been only cursorily examined. The objective of our study was to fill this gap, by applying a two-step cluster analysis in profiling mobile Internet adopters in Japan. The findings suggest that four clusters exist; they exhibit distinct profile patterns. Paradoxical results were found within one, affluent single youth, which was further divided into two clusters: freelance, highly educated professionals had the most negative perception of mobile Internet adoption, whereas clerical office workers had the most positive perception. Married housewives and company executives also exhibited a positive attitude toward mobile Internet usage.
Original languageEnglish
Pages (from-to)127-141
JournalInformation & Management
Volume43
Issue number2
DOIs
Publication statusPublished - 2006

Keywords

  • Mobile internet
  • Mobile marketing
  • Mobile phone
  • Marketing
  • Japan

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