Who cares for creative and cultural workers? The role of intermediaries in Europe’s creative economy

Tamsyn Dent*, Roberta Comunian, Jessica Tanghetti

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)


Who cares for cultural and creative workers (CCWs)? This paper considers the impact of a declined welfare support system across European states on CCWs and investigates the role played by creative intermediaries in providing care for those employed within the sector. Building on both quantitative and qualitative data taken from a range of European creative intermediary organisations, the paper applies Joan Tronto’s politicised framework of care to articulate how work undertaken by intermediaries can be understood as a form of care work. The findings highlight the range of creative intermediaries working to support CCWs across Europe and illustrates their role in conducting research on the sector in response to the lack of available robust data at a more official governance level. It explores how these organisations are filling both a welfare and knowledge gap however, that this support is ad hoc, supported by various funding models which place the intermediary organisations themselves in a precarious position. In response to this, the paper calls for investment in collaborations between higher education, policy makers and creative intermediaries to strengthen support for CCWs.

Original languageEnglish
JournalCultural Trends
Publication statusAccepted/In press - 2023


  • care
  • Creative intermediaries
  • creative work
  • cultural policy
  • good work‌
  • sustainability

Cite this